Extract the downloaded files by opening the file archive window (Step 4), select the five files and drag them into the folder you created (Step 5).ħ. Name the folder as you would like, perhaps "RDS Fix"Ħ. You can do this by browsing to the file location, right clicking, selecting New, and then Folder. Create a new folder on your desktop or an easy to access location. After downloading/opening the Windows 7 Remote Desktop fix.zip file, a window for the file archive application will appear as pictured below.ĥ. Other file archive softwares operate very similarly to the 7Zip screen shots below.Ĥ. If you do not have a program that will open/extract ZIP files, we recommend 7-Zip. The ZIP file will need to be opened and extracted. Near the bottom of this page locate the "Windows 7 Remote Desktop fix.zip" and download the zip file.ģ. Under System, you can view the system type.Ģ. Open System by clicking the Start button, right-clicking Computer, and then clicking Properties. First determine if you have a 32-bit or a 64-bit install of Windows 7. If you use Windows 7 and cannot access Remote Desktop Services (the public computer lab environment) or Remote Desktop Gateway (allows connections to research lab or other individual computers) please follow these steps:ġ. Microsoft has released two Windows Updates that allow Windows 7 to use the newer security standards that DECS is now requiring. Please contact the DECS Support Office if you are having issues connecting with another version of Windows, Linux, or Mac. This article will explain how to restore Windows 7 connectivity to these DECS services. In the interest of security for all users, DECS recently implemented security changes that affect Windows 7 computers and their ability to connect to DECS Remote Desktop Services (RDS) and DECS Remote Desktop Gateway.
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